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CUBE Frame Number: Build a Useful Dealer Parts Enquiry

A CUBE frame number, a model catalogue number and a service-part number do different jobs. Keeping them separate makes a replacement-parts enquiry easier to answer, especially for a used bicycle with changed equipment. It also avoids sending a dealer one number that identifies a bearing set while assuming it uniquely identifies the complete frame.

Find the CUBE frame number on the actual bicycle

Historical CUBE Stereo Hybrid 120 HPA Race electric mountain bicycle photographed in August 2017
Historical CUBE Stereo Hybrid 120 HPA Race, identified as model year 2016 by the photograph source and photographed on 19 August 2017. This historical family photograph does not verify present parts, condition or current-model approval. Photograph: Fllweissbr, CC BY-SA 4.0; original JPEG unchanged. Photograph source (https://commons.wikimedia.org/wiki/File:Cube_Stereo_Hybrid_120_HPA_Race_(2016).jpg); license (https://creativecommons.org/licenses/by-sa/4.0/).

The manufacturer identification FAQ (https://www.cube.eu/support/help-faq) places the frame identifier at the bottom bracket on classic bicycles and on the seat tube near the motor on Hybrids. It also describes a silver sticker under the top tube or down tube, or on the left chainstay depending on the frame. These are places to inspect, not a requirement that every bicycle carry identical labels in every location.

Photograph the marking clearly and transcribe it without dropping letters, leading characters or punctuation. If a position is inaccessible, dirty or damaged, say that in the enquiry rather than supplying a guessed sequence. Keep identification photographs private when they contain the individual frame number; a public sales image need not expose every ownership-related detail.

Separate the bike identity from the requested component

The 2016 bearing catalogue (https://file.cube.eu/azwesc1xfg346/media/51/f6/10/1657881475/Bearing_Sets_Lagersets_2016.pdf?ts=1657881475) gives a practical example of different number roles: 771300 identifies the listed Stereo Hybrid 120 HPA Race 500 model, while ART10549 identifies its listed main-pivot set. The headset table (https://file.cube.eu/azwesc1xfg346/media/f2/41/f2/1657880806/Headsets_Steuersaetze_2016.pdf?ts=1657880806) assigns ART10325 to an assembly shared by several named models. None of those catalogue references substitutes for the individual frame identifier.

Those examples do not establish a universal rule about the number of digits in every CUBE model or part across all years. Preserve the actual prefix and printed form on each source. A useful note can label the entries as frame identifier, historical model reference and requested part, instead of trying to decode the bicycle's complete history from the length of a number.

Add the model name, likely model year with its supporting evidence, frame size and relevant modifications. For a component enquiry, include a close view of the affected assembly and its visible markings. Distinguish a source description from a verified present component: a historical picture of the same family is not an inventory of what is now installed on your own bicycle.

CUBE's FAQ says replacement parts and accessories must be ordered and collected through a CUBE dealer, rather than directly from the manufacturer. Send the dealer the organised record and ask for confirmation of the current assembly and suitable replacement. A missing public archive result is a reason to request that confirmation, not permission to fill the gap with an unverified web listing or an assumed year.

FAQ: Preparing identification information

Is ART10549 the individual frame number?

No. It is the named historical main-pivot set reference; the bicycle's individual marking is a separate identifier.

Can a shared headset number uniquely identify the model?

No. ART10325 is listed for multiple named models, so it cannot by itself identify one complete bicycle.

Can replacement parts be ordered directly from CUBE?

The cited FAQ directs parts and accessory orders and collection through a CUBE dealer.

The historical hanger example shows how the record supports a concrete request. Read the existing CUBE introduction for the broader brand background and the CUBE topic for owner guides.

Photograph credits and permissions

Photograph 1

Original title: Cube Stereo Hybrid 120 HPA Race (2016).jpg

Creator: Fllweissbr; creator URI: http://commons.wikimedia.org/wiki/User:Fllweissbr

Original source URI: https://commons.wikimedia.org/wiki/File:Cube_Stereo_Hybrid_120_HPA_Race_(2016).jpg

License / permission: CC BY-SA 4.0

License / permission URI: https://creativecommons.org/licenses/by-sa/4.0/

Modification notice: Original JPEG unchanged.

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